Frequently Asked Questions
We have a $10.00 Flat Delivery fee for orders under $150 and we offer free delivery on orders over $150.00.
We accept a verity of credit cards including American Express as well as PayPal payments and direct deposits via the Australian PayPal payment processor.
Delivery is usually within 5 business days of dispatch depending on your location, rural areas may take longer to deliver. Please note that delivery times are outside of our control, we have a standard 2 business day handling time after which your item can be tracked via Australia Post.
We take Security very seriously and encrypt all of your session and data whilst you shop on our site. All money transactions are handled via a 3rd Party payment processor (PayPal) which means that none of your credit card details or payment information is stored on our site. PayPal also insures your transactions, please see there buyer protection policy.
Once you have completed your payment, your order is escalated through our dispatch process, your items are selected, checked, packed, scheduled for collection and posted.
Yes, your invoice is attached to your account and you can easily be downloaded or printed from your dashboard once you have logged into your account.