Caboolture, Queensland Australia.

We’re open Monday – Friday, 8 a.m. – 4:30 p.m. AEST

Tel. 1300 84 82 93

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We have a $10.00 Flat Delivery fee for orders under $150 and we offer free delivery on orders over $150.00.

Which payment methods are accepted in the Online Shop?

We accept a verity of credit cards including American Express as well as PayPal payments and direct deposits via the Australian PayPal payment processor.

How long will delivery take?

Delivery is usually within 5 business days of dispatch depending on your location, rural areas may take longer to deliver. Please note that delivery times are outside of our control, we have a standard 2 business day handling time after which your item can be tracked via  Australia Post.

How secure is shopping in the Online Shop? Is my data protected?

We take Security very seriously and encrypt all of your session and data whilst you shop on our site. All money transactions are handled via a 3rd Party payment processor (PayPal) which means that none of your credit card details or payment information is stored on our site. PayPal also insures your transactions, please see there buyer protection policy.

What exactly happens after ordering?

Once you have completed your payment, your order is escalated through our dispatch process, your items are selected, checked, packed, scheduled for collection and posted.

Do I receive an invoice for my order?

Yes, your invoice is attached to your account and you can easily be downloaded or printed from your dashboard once you have logged into your account.

Send us an email